Professionally
In its activity the Lingo Translation Agency is guided by the international and national standards in the field of translation and interpretation, and Ukranian industry standards (please see below).
Our Translation Agency is a full member of the Ukrainian Translators Association.
OUR EXPERIENCE
Lingo® traces its history back to February 1994 and is the six-time winner of the Choice of the Year in
Our translators are certified experts experienced in specific areas of activity, who have confirmed their skill level and received consistently positive feedback from the customers.
We have gained unique translation experience in strictly specialized areas.
COMPREHENSIVE APPROACH
Rendering the services, Lingo Translation Agency offers comprehensive solutions for every area related to related to execution of documents in a foreign language; organization and holding of seminars, conferences, presentations, etc.
Thus, in addition to translation and interpretation services, we offer notarization; Apostille, legalization; submission of documents to foreign embassies in Ukraine; scanning, layout development, copying; equipment for simultaneous translation, sound equipment, equipment for presentations; conference service for organization and holding of seminars, forums, forums, conferences, presentations, etc.
QUALITY POLICIES
For the purposes of quality assurance, Lingo Translation Agency maintains ISO 9001:2008-compliant quality system
Not only shall translation convey the original meaning, it shall perform a function, such as to make a contract, to discuss a problem/solution, to obtain a certificate, to advertise product advantages, etc. Therefore, translation is subject to certain requirements whose fulfillment brings success in every particular case.
That is why our quality mission is: translation conveying the original meaning in a function-oriented manner compliant with the customer requirements.
Our overall goal is to maintain a stable quality of our services, as our customers would expect. In order to achieve this objective, we have defined the following core objectives:
- to study the customer requirements on an on-going basis;
- to analyze current and expected requirements of customers;
- to gain trust and confidence of our customers by rendering high quality services tailored to individual requirements of every customer at reasonable prices and in a timely manner;
- to improve the main quality parameters of our services by engaging experts and using advanced methods and instruments.
Quality Assurance
1. For the purposes of quality assurance, Lingo Translation Agency maintains ISO 9001:2008-compliant quality system.
2. Our translators are certified experts experienced in specific areas of knowledge.
3. We use the best methods for translation and interpreting.
4. Lingo Translation Agency is guided by international and domestic standards in the field of translation and interpreting, standards of Ukrainian Translators Association (www.uta.org.ua).
5. Lingo Translation Agency works with every customer on an individual basis that allows ensuring translation adequacy by defining individual customer requirements to translation and execution. We offer terminology unification to every customer.
Quality Standards
Lingo Translation Agency is Ukraine's only one to maintain a quality system according to the International Standard ISO 9001:2000 in the field of interpretation, translation, and proof-reading.
In order to assure high quality of translation services, Lingo Translation Agency relies upon national and international standards in the field of translation and interpreting services, proof-reading.
These are:
1. ISO 2384-77 Documentation. Presentation of translations.
2. ISO 9:1995 (E) Transliteration of Cyrillic characters into Latin characters - Slavic and non-Slavic languages.
3. Decision of the Ukrainian Commission for Legal Terminology No.9 (Minutes #2 dated April 19, 1996).
4. STTU APU-001-2000 "Qualification and certification of translators".
5. STTU APU-002-2000 "Translation and interpreting services. General rules and requirements.
In addition, the Lingo Translation Agency is guided by the Professional Standards in Translation and Interpreting", Code of Conduct , and Translators' Memorandum (the documents to be viewed at http://www.uta.org.ua/en of the Ukrainian Translators Association).
OUR TEAM
Lingo Translation Agency is a team of professionals, whose knowledge and experience have been consistently integrated into operation processes for many years.
- Translators and interpreters
- Editors/Proofreaders
- Customer Relationship Managers
- Operations Department Experts
- Courier